Finding Strength in Failure: Lessons Every Leader Should Embrace

February 19, 2025

Redefining Failure in Real Estate

The real estate industry is often perceived as a field where only the strong survive—where top producers seem to possess an innate ability to close deals effortlessly. However, beneath the surface of every successful agent, broker, or real estate leader is a trail of failures, missteps, and setbacks that paved the way to their achievements.

Failure, rather than being an obstacle, is one of the most powerful tools for growth. The difference between those who thrive and those who struggle lies in their mindset: successful real estate professionals embrace failure as a necessary step toward mastery.

Why Failure is Essential for Growth

Success is often associated with confidence and knowledge, but both are forged in the fire of experience—experience that includes failure. Every lost deal, rejected offer, or missed opportunity is a lesson in disguise. Without setbacks, there’s no incentive to adapt, innovate, or refine one’s skills.

Some of the industry’s most respected figures have built their reputations on resilience and the ability to turn failures into opportunities. Consider Barbara Betts, a real estate leader known for her client-first approach and emphasis on relationships over transactions. Her early career struggles refined her philosophy, proving that failure can lead to groundbreaking strategies that redefine success.

The Leadership Mindset: Failing Forward with Purpose

Real estate leaders who embrace failure understand that each setback offers valuable feedback. Rather than internalizing failure as a personal shortcoming, they analyze what went wrong, adjust their strategies, and apply those lessons moving forward.

1. Reframing Failure as a Learning Tool

Failure should be viewed as a report card rather than a verdict. Instead of seeing a lost deal as a reason to quit, high-performing agents analyze their approach:

One of the most powerful examples of learning from failure comes from Glenn Sanford, the founder of eXp Realty. Before eXp became a global real estate powerhouse, Sanford faced significant setbacks in traditional brokerage models. By analyzing what wasn’t working, he pivoted toward a cloud-based brokerage that eliminated many inefficiencies, ultimately revolutionizing the industry.

2. Resilience Over Perfection

Many agents hesitate to take risks because they fear making mistakes. However, in an industry where market conditions shift rapidly, adaptability is more valuable than perfection. Leaders like Chris Heller, former CEO of Keller Williams and current Chief Real Estate Officer at Ojo Labs, have demonstrated that resilience is the true key to longevity. His ability to navigate challenges, pivot strategies, and embrace industry changes has made him one of the most respected figures in real estate.

Rather than waiting for the perfect moment, top agents take action, knowing that every misstep is a step toward improvement.

Five Ways to Turn Failure into Growth in Real Estate

1. Ask Better Questions After Every Setback

Self-reflection is critical. Instead of dwelling on failure, successful agents ask:

A lost listing appointment, for example, can highlight weaknesses in presentation skills, market knowledge, or communication style—all of which can be improved.

2. Shift Focus from Sales to Service

Many agents fixate on closing deals, but those who thrive prioritize helping people. Rather than obsessing over numbers, consider:

By shifting the focus to service, success naturally follows.

3. Learn from Industry Veterans and Mentors

Learning from the mistakes of others can fast-track growth. Seeking guidance from experienced mentors provides insights that help avoid common pitfalls.

Surrounding oneself with top producers, coaches, or mastermind groups creates an environment of shared learning. Many industry leaders openly discuss their early failures, offering roadmaps for overcoming challenges.

4. Develop Unshakable Consistency

The best agents aren’t the ones who never fail—they’re the ones who refuse to quit. Success in real estate is largely a numbers game. Making consistent calls, following up with leads, and nurturing client relationships ultimately lead to success.

A daily commitment to progress, even in the face of setbacks, separates those who thrive from those who struggle.

5. Recognize That Breakdowns Lead to Breakthroughs

Many agents quit too soon, not realizing they were on the brink of a breakthrough. Every rejection builds resilience, every negotiation sharpens skills, and every lost deal refines strategies.

Real estate, like any entrepreneurial pursuit, requires mental toughness. The ability to endure short-term failures while staying committed to long-term goals is what defines industry leaders.

The Bottom Line: Failure is a Prerequisite for Success

Every successful real estate professional has failed—repeatedly. What sets them apart is their willingness to embrace those failures, learn from them, and keep moving forward.

Agents who cultivate a fail-forward mindset understand that setbacks aren’t roadblocks; they’re stepping stones. By reframing failure as an essential part of growth, embracing resilience over perfection, and maintaining relentless consistency, real estate professionals position themselves for long-term success.

This week, take on the challenge: embrace failure, analyze missteps, and keep pushing forward. The agents who fail forward are the ones who ultimately succeed.