Fostering Success in Cross-Organizational Teams

March 13, 2024

In the realm of real estate leadership, the collaborative prowess of cross-organizational teams is invaluable for adapting swiftly to industry changes and exploring new opportunities. However, the challenges faced by such teams cannot be ignored, as evidenced by a 2015 survey from Harvard Business Review, which revealed that 75% of cross-organizational teams are dysfunctional.

Lesson 1: Embrace Flexibility for Enhanced Team Collaboration

The size of cross-organizational teams can lead to dysfunctionality. To address this, real estate leaders can adopt a project-based approach, forming smaller, more agile teams. This strategy improves communication, clarifies team hierarchy, and ultimately fosters more effective collaboration.

Lesson 2: Nurture Long-Term Connections

Integrating a project-based approach with regular teams can ensure that individuals engaged in temporary cross-organizational projects maintain long-term relationships with their primary teams. Real estate leaders should highlight continuity in individual performance, salary, and career development to allay concerns about temporary roles affecting long-term prospects.

Lesson 3: Prioritize Interpersonal Skills for Team Success

Success in cross-organizational teams hinges on robust interpersonal skills. Individuals must swiftly and constructively engage with team members in temporary settings. Real estate leaders should prioritize enhancing interpersonal communication, idea expression, and feedback reception to cultivate a collaborative environment conducive to successful project outcomes.

Lesson 4: Foster Diversity for Innovative Solutions

To overcome stagnation and encourage innovation, real estate leaders must deliberately select individuals with diverse backgrounds and thinking styles for cross-organizational teams. Divergent perspectives contribute to generating fresh ideas, helping teams navigate the complexities of the real estate landscape with creativity and adaptability.

Lesson 5: Establish a Unified Growth Culture

Cross-organizational teams often operate with a culture of autonomy and flexibility, in contrast to the traditional hierarchical culture prevalent in real estate companies. Leaders must work towards amalgamating these cultures into a single growth-oriented ethos. This involves emphasizing experimentation, continuous learning, and feedback to create a unified approach.

Lesson 6: Strengthen Psychological Safety and Accountability

Psychological safety is crucial for the thriving of cross-organizational teams. Leaders must create an environment where individuals feel comfortable expressing their opinions without fear of reprisal. Striking a balance is essential to avoid consensus decision-making. Leaders should destigmatize failure and foster a learning culture that views setbacks as opportunities for growth.

Conclusion: Customizing Leadership for Team Success

Real estate leaders must break free from one-size-fits-all thinking and adapt their leadership styles to meet the diverse needs of cross-organizational teams. A humble approach, active listening, and valuing diverse perspectives are essential. By fostering a collaborative mindset and navigating the challenges outlined, real estate leaders can effectively leverage the power of cross-organizational teams as a strategic tool for success in today's dynamic business environment.